We believe our first responsibility is to the
doctors, nurses and patients, to mothers and fathers and all others
who use our products and services. In meeting their needs everything
we do must be of high quality. We must constantly strive to reduce
our costs in order to maintain reasonable prices. Customers' orders
must be serviced promptly and accurately. Our suppliers and distributors
must have an opportunity to make a fair profit.
We are responsible to our employees, the men and women who work
with us throughout the world. Everyone must be considered as an
individual. We must respect their dignity and recognize their merit.
They must have a sense of security in their jobs. Compensation must
be fair and adequate, and working conditions clean, orderly and
safe. We must be mindful of ways to help our employees fulfill their
family responsibilities. Employees must feel free to make suggestions
and complaints. There must be equal opportunity for employment,
development and advancement for those qualified. We must provide
competent management, and their actions must be just and ethical.
We are responsible to the communities in which we live and work
and to the world community as well. We must be good citizens - support
good works and charities and bear our fair share of taxes. We must
encourage civic improvements and better health and education. We
must maintain in good order the property we are privileged to use,
protecting the environment and natural resources.
Our final responsibility is to our stockholders. Business must
make a sound profit. We must experiment with new ideas. Research
must be carried on, innovative programs developed and mistakes paid
for. New equipment must be purchased, new facilities provided and
new products launched. Reserves must be created to provide for adverse
times. When we operate according to these principles, the stockholders
should realize a fair return.
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